Client Testimonials And Reviews
Client satisfaction is extremely important to us at Franklin & Associates. We maintain a close working relationship with our clients throughout the design and construction process, and are proud to have so many repeat customers and client referrals. Below are a few testimonials from our satisfied home building, renovation & remodeling clients.
WENDY S. - WHOLE HOUSE REMODEL - RICHFIELD, OH
"Franklin and Associates is a top-notch firm. Owner, Tim Franklin, is a continued presence on his jobs from start to finish. His design ideas are second to none, willing to stay within affordability yet explore the creative and unique side of design. He listens to his clients and incorporates their ideas into his own. I highly recommend this company."
HARRY J. - WHOLE HOUSE REMODEL - AKRON, OH
"Franklin & Associates in my opinion provided the most understanding as far as the vision of what the customer wanted was concerned. They are hands on and provide not only material knowledge but value as well. Cudos to Franklin and Associates."
Fresh80. - HISTORIC HOME RENOVATION - BAINBRIDGE, OH
"I found Franklin & Associates to be both prompt and knowledgable. Great respect for historic renovation and preservation. I enjoyed the personal communication with the owner."
ERIC C. - OFFICE RENOVATION - MEDINA, OH
"Tim's team did an outstanding job helping us renovate our office space. His team was courteous and professional in getting the job done on time. Tim's insight proved to be very helpful in identifying design decisions we hadn't considered. Great work Tim...just what we needed."
ALEX M. - BASEMENT REMODEL - WADSWORTH, OH
"Tim and his crew were a pleasure to work with on my major basement remodeling project. He has an eye for style and design, and his people were professional, thorough and dependable. It was refreshing to see how much pride they take in their work. This is a top notch company and if you have the opportunity to work with them, you won't regret it."
COURTENAY C. - HOME ADDITION & REMODEL - LAKEWOOD, OH
"We hired Tim Franklin and his crew to build a two-story addition and remodel our mud porch, our laundry room and various other projects. They did a great job on design and had excellent craftsmanship. Our new molding, floors and cabinets really matched the historical character of our home and I would recommend them of any remodeling project. Tim was always very positive and upbeat, easy to work with and was good at problem solving."
MIKE S. - BATHROOM REMODEL - MEDINA, OH
"Tim Franklin provided us with an exceptional design for our home remodeling project. We were able to create an elegant and unique bathroom with Tim's assistance and guidance. Project Manager Chris and his crew did an outstanding job from start to finish. They were always courteous and answered all our questions patiently. They kept us informed with progress updates every step of the way. I would highly recommend Franklin and Associates!"
JOANN & JACK S. - MASTER BEDROOM & BATH ADDITION & REMODEL - RICHFIELD, OH
"Franklin & Associates did a fantastic job of designing and building a large first-floor master bedroom suite with a large bath. They also built a 3-car garage with a large multipurpose room (i.e., with kitchen and bath) above it with a separate entrance. In addition, to all of the new construction, they also refurbished and remodeled many existing rooms in the house (e.g., the old master bedroom, main stairway to the second house floor). Tim and his crew were always available for questions and were helpful in offering creative ideas to our plans while sensitive to costs. The crew, especially Chris and Kevin, were very considerate of our living needs while doing all of the work and would often visit on Saturdays to go over any changes and additions we desired. The crew were perfectionists when it came to building or remodeling - a real added bonus! We will miss the crew as they feel like part of our family after 10 months (the original project was to take less time but they did such great work we kept adding projects."
JOE P. - FAMILY ROOM ADDITION - MEDINA, OH
"We are thrilled with out new family room. The home addition blends perfectly with the interior as well as the exterior of our home. Franklin & Associates goes above and beyond with the quality of their work and customer service. I could not be more pleased with Tim and his team. I would highly recommend them to anyone in need of a home builder."
JIM & SUE R. - KITCHEN REMODEL -MEDINA, OH
"Our remodeling experience with Tim Franklin was nothing short of phenomenal. There was never a moment where we felt that things were not under complete, competent control. Everyone in the organization at all levels was professional and courteous."
LISA S. - HOME ADDITION - RICHFIELD, OH
"I could not be more pleased with Franklin & Associates Design-Build. I love my addition. It is perfect and everything I had hoped it would be. I do not believe the finished product could be more perfect."
JANIS P. - KITCHEN REMODEL - HUDSON, OH
"The kitchen is stunning…It’s already getting rave reviews from our neighbors, so I bet you’ll be getting some additional business in the neighborhood…Thanks for turning our old kitchen into our dream kitchen! It’s beautiful, and the workmanship of your team has made it absolutely perfect."
JOANN C. - HOME REMODEL -MEDINA, OH
"Everything is looking fabulous at our house…we are extremely pleased with the quality of the workmanship."
CAROL H.- HOME REMODEL - AKRON, OH
"We have worked with various contractors and vendors on multiple projects on our house since we moved in last spring and Franklin & Associates level of customer service far surpasses anything we have experienced."
SHELDON P. - KITCHEN HOME ADDITION - AKRON, OH
"Tim Franklin and his team are off to a great start on my project. I am adding a kitchen and have been pretty particular on many things; he's taken it all with aplomb. We're still in the project, but so far he has handled all details, and his team of professionals (trades) came in for the planning phases and really made me feel good about the details of the project. I'll update later at end of constructions, but so far: great!"
ERIN W. - MAJOR HOME REMODEL - LAKEWOOD, OH
"Designer Builder Tim Franklin was professional and businesslike but also very kind and patient as we planned a major remodel of our ancient home on the Lake Erie.
With the high winds common along the north coast, the structural elements had to be the best. My husband and I toured many of Franklin & Associates projects of the past years to check his work BEHIND the walls, the actual bones of the project - all which exceeded specs and stood beautifully strong. The finished walls and woodwork were also impeccable! The stairway designs are very innovative yet classically tasteful - excellent construction made even more exceptional with magnificent wood and sometimes well designed rough iron. stylish with crisp elegant lines! True Beauty!
Tim Franklin met with us personally and backed up his designs with a staff of experienced structural engineers to assure the integrity of the concepts we favored.
Our project is enormous. Franklin & Associates drew the plans and personally met with local zoning boards to assure our project would progress on schedule; however construction was delayed by the sudden need to rebuild docks which were smashed in a storm by neighboring trees.
In the meantime, we have referred Tim Franklin to many neighbors who thank us everytime we see them. One neighbor told me that he even offered to pay Franklin EXTRA as a bonus because the value of his quoted work exceeded expectation - apparently, Franklin's reply was simply a huge smile and Thanks for the opportunity to do the work he loves.
It is always a pleasure to work with Tim Franklin, he is charming, stylish, impeccable in his appearance, intelligent and always enjoyable - we are eager to complete our remodel/ rebuild with Franklin & Associates."
David H. - HOME REMODEL - CLEVELAND HEIGHTS, OH
"Tim has been great to work with. He has addressed every aspect of our project professionally and quickly. We had some issues with permitting and he took care of them. Bottom line is Tim and his team are reliable, professional and focused on the client. It has been a great experience working with Tim and Franklin & Associates and we recommend them to anyone."
Karen B. - HOME ADDITION - BRECKSVILLE, OH
"Franklin and Associates were hired to build an addition to my home. This was a new bedroom and bathroom. I was impressed with the quality of workmanship and the attention to details. The project took longer than anticipated but I made many design modifications so the slowness of progress was shared by myself and Franklin. I will always opt for quality over speed. The result was well worth the wait."
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